Understanding and Resolving the Issue: Why is My Arlo Not Recording?

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Arlo security cameras have become a popular choice amongst homeowners and businesses seeking an advanced and reliable security system. These cameras deliver high-resolution video, two-way audio, and an assortment of other exclusive features that keep property safe round the clock. However, like any technology, it’s not immune to occasional hiccups. A common concern among users is Arlo not recording, a glitch that can curb the ultimate purpose of owning a surveillance system.

Understanding Arlo’s Recording Feature

Arlo’s recording feature is designed to automatically begin recording when it detects motion or sound, depending upon the settings you choose. These recordings are then stored in the cloud, keeping important moments safely logged for future reference.

The system offers different recording modes, including armed mode, disarmed mode, and scheduled mode. In armed mode, the camera detects motion and sound and records accordingly. Disarmed mode stops the camera from recording, regardless of any detected motion or sound. Scheduled mode allows users to preset times for the camera to arm or disarm, tailored to their unique security needs.

Exploring Potential Problems

Multiple factors might lead to Arlo not recording. These can be categorized into software and hardware related issues.

Software related issues

Outdated Software/Firmware

Outdated firmware or software can impede the smooth functioning of Arlo cameras, including their recording abilities. An update may bring a fix to the issue causing your Arlo to stop recording.

Application Malfunctions

Like any application, the Arlo app can encounter errors that might interrupt several features of the system, including the camera’s ability to record.

Hardware related issues

Battery Problems

Battery issues can also affect the camera’s recording feature. An exhausted battery can prevent it from turning on, hence no recording.

Damage to Camera

Damages to the Arlo camera itself, such as exposure to adverse weather conditions, physical impact, or natural wear and tear, can also be a cause of the recording issue.

Troubleshooting Steps For Arlo Not Recording

Different troubleshooting steps can be applied depending on the nature of the problem. Here’s what you can do:

Ensuring a Stable Network Connection

An inconsistent or weak network connection can interfere with the Arlo’s ability to record and stream videos. Check if your internet connection is strong and reliable.

Checking Arlo System Settings

Make sure your Arlo camera is set to the correct mode and that the recording settings are properly configured. The camera won’t record if it’s in disarmed mode or if the motion detection setting is off.

Updating Arlo Firmware or Software

Ensure you’re using the latest version of Arlo firmware and software. Outdated versions may cause several issues, including recording problems.

Inspecting Physical Condition of Arlo Camera

Check your Arlo camera for any physical damages and make sure it is positioned correctly. It won’t record if it’s not facing the correct direction or if it’s damaged.

Checking and Changing Batteries

Check the battery level of your Arlo camera. If it’s low, replace the batteries and see if the recording issue is resolved.

Factory Resetting the Arlo Camera

If the issue persists after following the above steps, consider factory resetting the camera. This erases all settings and restores the camera to its original state.

Seeking Professional Help

If you’re unable to resolve the issue yourself, contacting Arlo support or a professional technician could be the best solution.

Preventive Measures to Avoid Future Issues with Arlo Not Recording

Avoid running into the same trouble in the future by consistently updating your Arlo firmware and software, frequently checking and replacing batteries, and properly caring for and maintaining the Arlo security cameras.


Resolving the issue of Arlo not recording can be achieved by systematically diagnosing and taking corrective measures on likely problems, be it software or hardware related. Regular preventive measures can prevent similar issues from reoccurring, ensuring your security system operates consistently without interruption.

Frequently Asked Questions (FAQs)

Why is my Arlo not recording even though it is on?

This could be due to a problem with the network, outdated software, low battery, unsuitable camera settings, or physical damage to the camera.

Does Arlo record all the time?

No, Arlo cameras only record when they detect motion or sound based on the selected settings. However, continuous video recording (CVR) can be subscribed to for constant 24/7 recording.

How long does Arlo record when motion is detected?

By default, Arlo records for 10 seconds when it detects motion. This duration can be customized in the settings according to user preference.

How do I get Arlo to record longer?

Go to the Arlo app, head towards settings, select your camera and adjust the recording time under ‘Video settings.’

Is it normal for the Arlo battery to drain quickly?

The battery drain can depend on many factors, including temperature, the camera’s activity, the strength of the WiFi signal, and recording length. High usage can lead to faster battery exhaustion.

How often does Arlo firmware need to be updated?

Arlo periodically releases firmware updates with feature enhancements and bug fixes. It’s a good idea to check for updates at regular intervals for optimal functionality.

When should I seek professional help if my Arlo is not working properly?

If you’ve tried all troubleshooting steps and your Arlo camera still isn’t recording, then it would be appropriate to seek professional help through Arlo support or a licensed technician.