Troubleshooting Guide: What to Do When Your Arlo Cameras Won’t Connect

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Arlo cameras have carved an unmistakable niche in the home and business surveillance industry courtesy of their advanced features and uncompromising quality. They offer benefits of high-definition video, night vision, smart home integration, and hassle-free wireless setup that emphasizes the relevance and convenience of these devices. However, as with any technology, you might encounter occasional hitches, a typical one is when Arlo Cameras won’t connect.

About Arlo Cameras

Renowned for their innovative features and robust performance, Arlo cameras provide homeowners and businesses with a dependable security solution. These devices are equipped with features such as live mobile streaming, cloud recording, motion alerts, and even audio detection. The unique technological mechanisms of Arlo cameras’ connectivity rely on a strong Wi-Fi connection.

The benefits of using Arlo cameras extend beyond just security. Their smart alerts can be customized to add an extra layer of convenience to your life. Moreover, easy access to the camera feed from anywhere through Arlo’s mobile app also enhances the user experience.

Common Reasons Why Arlo Cameras Won’t Connect

Even though Arlo cameras are designed to provide a seamless user experience, they aren’t immune to occasional connectivity issues. Here are some of the most common reasons why your Arlo cameras won’t connect:

Network Issues

A weak or unstable internet connection can impede your Arlo camera’s performance. This primarily includes network congestion, weak Wi-Fi signals, or interruptions due to technical glitches in your router or Internet Service Provider (ISP).

Technical Problems Related To Camera Settings

Incorrect camera settings can cause connection failures. This can range from incorrect date and time settings to improper configuration of network settings.

Hardware or Device Compatibility Issues

Using incompatible devices or hardware might cause connectivity problems. Corrupted micro SD cards or incompatible formats could impact the overall functioning of your Arlo cameras.

Firmware or Software Updates

Outdated firmware or software can also cause connectivity issues with your Arlo cameras. This might arise if you haven’t updated your device for prolonged periods or if the new updates have bugs.

A Comprehensive Guide To Troubleshooting Connectivity Issues

If you’re facing issues connecting your Arlo camera, here are some troubleshooting steps that might help resolve the issue.

Troubleshooting Network Issues

Verify the strength and stability of your Wi-Fi signal. Restarting your router could also potentially resolve any network congestion issues. If the problem persists, you might need to consult with your ISP.

Adjusting Camera Settings

Ensure your system time, date, and network settings are correctly configured. A quick way to do this is to reset your camera settings to default and reconfigure them according to the user guide.

Addressing Device Compatibility Issues

Ensure all devices and hardware used with your Arlo camera are compatible. Updating or replacing incompatible devices could help resolve this issue.

Ensuring Proper Firmware and Software Updates

Arlo frequently releases software and firmware updates for improved performance. Ensuring your devices are up-to-date could alleviate some connectivity issues.

Proactive Measures To Prevent Connectivity Issues

Taking preventative measures can save you from the dreaded ‘Arlo camera won’t connect’ situation:

Maintaining a Strong Network Connection

Regularly check your Wi-Fi strength and consult with your ISP for any persistent network issues.

Regularly Checking and Updating Camera Settings

Ensure your camera settings, including time, date, and network configurations, are consistently updated and correct.

Using Compatible Devices With Arlo Cameras

Always use devices and hardware that are compatible with Arlo cameras, as suggested by Arlo.

Keeping Firmware and Software Up to Date

Regularly check for software and firmware updates to keep your Arlo camera running smoothly.

Advantages of Resolving Connectivity Issues

Resolving connectivity issues with your Arlo camera can significantly enhance your experience. It provides improved security, convenience, and ease of use, saving time and potential costs of addressing major tech issues later.


While the inconvenience of your Arlo camera not connecting is a common hitch, knowing how to troubleshoot increases the device’s efficiency and functionality. Remember, maintaining your camera’s connectivity allows you to enjoy maximum advantages of surveillance and access real-time footage anytime, anywhere.


What can I do if my Arlo camera won’t connect?

You can troubleshoot network issues, check camera settings, ensure device compatibility, and check for any needed software or firmware updates.

How can I maintain my Arlo camera for optimal use?

Ensure that you maintain a strong network connection, regularly check and update camera settings, use compatible devices, and keep firmware and software up-to-date.

How important are software updates to the Arlo camera’s connectivity?

Software updates are crucial to the Arlo camera’s connectivity as they often come with fixes and improvements that enhance the performance and connectivity of the device.

Can my device affect the connectivity of my Arlo camera?

Yes, having an incompatible or outdated device can cause connectivity issues with your Arlo camera.

What are the implications of a poor network on my Arlo camera’s connection?

A poor network can lead to a constant drop in the connection, grainy or blurry video footage, and delayed notifications.