Troubleshooting Guide: How to Fix an Onn Roku TV Black Screen Issue

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Onn Roku TV is a winning combination of a high-quality HD television from Onn and a versatile streaming device from Roku that offers an incredible smart TV experience. The functionality of this device, however, might sometimes be marred by a problem known colloquially as the black screen issue. If your Onn Roku TV screen goes black but the audio still works, or even the screen completely turns off, it’s essential to understand the root causes of this issue and how to troubleshoot it effectively.

In-depth Understanding of Onn Roku TV

Before diving deeply into the black screen ordeal, it would be best to understand the intricacies and key features of the Onn Roku TV. These TV sets come with full HD resolution, a simple, intuitive interface, and thousands of streaming channels. All these features are meant to offer a user-friendly and top-notch streaming experience. However, when these technologies act up, you need to know how to fix them.

Common Causes of Onn Roku TV Black Screen Issue

The black screen issue with Onn Roku TV could be attributed to several underlying issues, such as:

Software Glitch

A technical hiccup in the software can lead to the black screen issue. This could be a result of a software malfunction, or a temporary breakdown in communication between your TV and the Roku system.

Improper Connections

Any loose or incorrect cable connections might disrupt the signal, resulting in a black screen on your Onn Roku TV.

Hardware Failure

Sometimes, it could be a hardware issue within the TV set itself, such as a problem with the LCD or LED lights that display pictures on your TV.

Outdated Software

Using outdated software might also lead to a blackout. Technological advancements come up daily, and using an old version might cause incompatibility leading to the problem.

Power Issues

An unstable power supply or improper power settings could also be a reason behind a black screen on your TV.

How to Fix the Onn Roku TV Black Screen Issue

If you are battling the black screen issue on your Onn Roku TV, try these troubleshooting steps:

Checking Power and Connection

Ensure your TV is receiving a stable power supply. Also, double-check the cable connections to ensure they are well-fitted.

Software Updates

Ensure that your Onn Roku TV software version is up-to-date. Frequently update the software to prevent technical issues from outdated software.

Restart and Reset

Try turning off the TV and then restarting it after a minute or two. If this doesn’t work, you could reset your Roku TV to the factory settings.

Contacting Roku Support

When all else fails, reach out to Roku Support for professional help.

Potential Preventative Measures to Avoid Black Screen Issue

To avoid facing the black screen issue in the future, ensure you regularly update your Onn Roku TV software, properly handle and use the television, and contact professional support for complex problems that you cannot handle.


Navigating through the Onn Roku TV black screen issue isn’t as complex as it seems. By understanding the possible causes and implementing these troubleshooting solutions, you can enjoy seamless streaming on your Onn Roku TV. Regular maintenance and updates also significantly help in preventing the black screen problem.

Frequently Asked Questions (FAQs)

What is the Onn Roku TV black screen problem and how does it affect the TV?

The black screen problem is a situation where your Onn Roku TV screen goes completely dark or the picture disappears while the audio remains. This can disrupt your viewing experience, preventing you from effectively using your TV.

What are the common causes of the Onn Roku TV black screen issue?

Some common causes of the Onn Roku TV black screen issue include software glitches, inappropriate connections, hardware failure, outdated software and power issues.

How can I troubleshoot and fix the Onn Roku TV black screen?

You can troubleshoot and fix the Onn Roku TV black screen by checking power and connection, updating the software, restarting and resetting your TV, or reaching out to Roku support.

How can I prevent the Onn Roku TV black screen issue in the future?

Preventing the recurrence of the black screen issue can be achieved by doing regular software updates, properly handling and using your TV, and seeking professional help for complex issues.

Who can I contact if I am unable to fix the Onn Roku TV black screen issue?

If you cannot fix the Onn Roku TV black screen issue yourself, you can contact Roku support for professional assistance.

Does the black screen issue indicate a defect in the Onn Roku TV?

The black screen issue does not necessarily indicate a defect in the Onn Roku TV. It could be a temporary issue like a software glitch or improper connections.

How often should I update my Onn Roku TV software to prevent black screen issues?

It is recommended to keep your software up-to-date. So, you should update your Onn Roku TV software as soon as an update becomes available to prevent black screen issues.