Step-by-step Guide on How to Reset a Wyze Cam Successfully

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In the realm of smart home technology, Wyze Cam has secured its position as a reliable and affordable security solution. With its exceptional features such as full HD video quality, motion detection, and two-way audio, it has attracted many homeowners and small businesses. Despite these, there are times when the device doesn’t function as expected. This brings us to the importance of understanding how to reset a Wyze Cam. This guide aims to provide detailed steps on how to reset your Wyze Cam and tackle possible setbacks that may arise during the process.

Understanding When to Reset Your Wyze Cam

It’s crucial to recognize situations that necessitate a reset of your Wyze Cam. Issues ranging from constant disconnections from WiFi, lagging feeds, unresponsiveness to commands, and more might warrant a reset. If you notice any discrepancies in the performance of your Wyze Cam, a reset might be a suitable solution. However, bear in mind that resetting should be your last resort after checking other troubleshooting options. In some cases, a simple power cycle might suffice.

Different Types of Resets

Understanding the different types of resets is necessary before undertaking the process. Essentially, we have two primary types of resets for a Wyze Cam:

Soft Reset

A soft reset is equivalent to rebooting the device. It can fix minor glitches and doesn’t erase your settings or data.

Factory Reset

A factory reset, on the other hand, wipes out all saved configurations and returns the camera to its original settings.

Step-by-Step Guide on How to Reset Wyze Cam: Soft Reset

A soft reset is recommended when your Wyze Cam is having minor issues, like freezing or slow response.

Materials Needed for Soft Reset

The only thing you need for a soft reset is the Wyze Cam itself.

Detailed Process on Soft Reset

For a soft reset, simply disconnect the camera from the power source and then reconnect it. Wait until the camera restarts and should start functioning normally again.

Step-by-Step Guide on How to Reset Wyze Cam: Factory Reset

A factory reset is useful when you encounter severe issues, like inability to connect to WiFi, or when you plan to give or sell the device to someone else.

Materials Needed for Factory Reset

For a factory reset, you’ll need the Wyze Cam and a tiny object such as a paperclip or needle for pressing the RESET button.

Detailed Process on Factory Reset

To perform a factory reset, press and hold the reset button on the base of the camera for around five seconds until you hear a voice prompt indicating the reset process has begun.

Possible Problems While Resetting

During the reset process, you may face common difficulties like the camera not responding to the reset command, no voice prompt, or the Wyze Cam not restarting after a soft reset. These can generally be resolved by trying the reset action again after a few minutes or reaching out to Wyze’s support service for more help.

Tips for Successful Wyze Cam Reset

Remember to be patient during the reset process and ensure you’ve followed the correct steps. To avoid frequent resetting, ensure your Wyze Cam is in a stable and secure location, its firmware is updated regularly, and it is not exposed to extreme weather conditions.


Knowing how to properly reset a Wyze Cam is an essential skill to maintain the device’s optimal performance. It resolves most of the common issues and prolongs the lifespan of your device.


What should I do if my Wyze Cam isn’t resetting?

Ensure that you’re holding down the reset button long enough. If this doesn’t work, reach out to Wyze’s customer support.

How often should I need to reset my Wyze Cam?

Resets should be performed only when facing issues. Regular updates and proper handling should mitigate the need for frequent resets.

Will resetting my Wyze Cam delete my settings and data?

A soft reset won’t erase your data, but a factory reset will.

Can I avoid having to reset my Wyze Cam?

By maintaining the Wyze Cam properly and regularly updating the software, you can minimize the chances of needing a reset.

What if resetting doesn’t fix the problem with my Wyze Cam?

If resetting doesn’t fix the issue, you should contact Wyze’s customer support for further assistance.

Will my Wyze Cam automatically reconnect to WIFI after a reset?

After a factory reset, you will need to manually reconnect the Wyze Cam to your WIFI network.

Can I restore my settings and data after a factory reset?

Unfortunately, once a factory reset is done, any saved settings and data can’t be restored.