Step-by-Step Guide on How to Reconnect Your Wyze Cam for Seamless Surveillance

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Wyze Cam is an affordable, user-friendly, smart home security camera known for its HD live streaming, motion detection, and night vision capabilities. Keeping your Wyze Cam connected is imperative for a seamless surveillance experience. This step-by-step guide will provide in-depth information about how to reconnect your Wyze Cam for effective, uninterrupted surveillance.

Troubleshooting Your Wyze Cam Connection

Common Factors Affecting Wyze Cam Connection

Occasional disconnections can occur in your Wyze Cam due to various factors such as Wi-Fi signal strength, distance from the router, Wi-Fi network configuration, and more. Understanding these factors can aid in proactively preventing connectivity issues.

Importance of Troubleshooting before Reconnecting

Troubleshooting is an essential step before you reconnect your Wyze Cam, as it helps identify and fix connection problems, saving you from potential subsequent disconnections.

Steps to Reconnect Wyze Cam

The process of reconnecting your Wyze Cam is simple and can be accomplished via the following steps:

Ensure Your Wyze Cam is Getting Power

To start, ensure your Wyze Cam is connected to a power source and that the power cord and adapter are working correctly.

Check Your Internet Connection and Wi-Fi Signal Strength

Your Wyze Cam requires a steady internet connection for ideal functioning. Check your Wi-Fi signal strength and internet speed via your Wi-Fi settings or using an internet speed test.

Restart the Wyze Cam

A quick fix for minor issues can be as simple as restarting your Wyze Cam. Unplug the device, wait a few moments, then plug it back in.

Reset the Wyze Cam

If the issue persists, try resetting your Wyze Cam using the reset button located underneath the device.

Reconnect the Wyze Cam to your Wi-Fi Network

Finally, open the Wyze App, select ‘Add a Product,’ select your camera model, and follow the in-app instructions to reconnect your Wyze Cam to your Wi-Fi network.

Connecting Wyze Cam to a New Wi-Fi Network

Understanding the requirements for your new Wi-Fi Network

The Wyze Cam only operates on 2.4GHz Wi-Fi networks. Ensure your new network meets this requirement and your router has a strong, stable connection.

Steps to connect the Wyze Cam to a new Wi-Fi Network

Connect the Wyze Cam to a new network by selecting ‘Add a Product’ on the Wyze app, choosing your camera model, and following the on-screen instructions to connect to your new Wi-Fi network.

Factory Resetting Wyze Cam

When to Consider Factory Resetting

If your Wyze Cam continually disconnects or if you face repeated issues with connectivity, a factory reset might be required to restore the device to its original settings.

Steps to Carry Out a Factory Reset

With the camera powered on, press and hold the reset button underneath the device until you hear a voice prompt. The cam will then reset to factory settings.

Reconnecting Wyze Cam after Factory Reset

Open the Wyze app, and follow the instructions to connect your Wyze Cam to your network, as you would with a new device.

Staying Connected: Preventing Connectivity Issues

Positioning Your Wyze Cam Correctly

For a stable connection, place your Wyze Cam close to your router or within an optimal range without physical obstructions.

Regularly Updating Your Wyze App and Cam Software

By keeping your app and device software updated, you will benefit from the latest stability improvements that can enhance connectivity and overall functionality.

Monitoring Your Wi-Fi Signal Strength

Monitor your Wi-Fi signal strength to ensure it stays robust. Poor signal strength is a common cause of camera disconnections.


Reconnecting your Wyze Cam involves troubleshooting, resetting the device, ensuring a stable Wi-Fi connection, and reconnecting it to the desired network. Remember, proactive measures like updating the software and monitoring your Wi-Fi signal can help prevent future connection issues.

Frequently Asked Questions (FAQs)

Why Won’t My Wyze Cam Connect?

Connectivity issues could arise due to several issues like weak Wi-Fi signal strength, incorrect Wi-Fi network settings, outdated device software, among others.

Can I Connect My Wyze Cam to Multiple Networks?

Wyze Cam can only be connected to one Wi-Fi network at a time. If you wish to connect it to a different network, you need to reset and reconnect as if setting up a new device.

How Do I Reset My Wyze Cam?

Resetting the Wyze Cam is done by pressing and holding the reset button located under the device until you hear the reset voice prompt.

How Do I Know If My Wyze Cam Is Connected?

The status light on the back of the Wyze Cam indicates the connection status. Solid blue means it’s connected whereas flashing blue means it’s connecting.

Can I Use Wyze Cam Outdoors?

Though Wyze Cams are designed for indoor use, they can be used outdoors with a protective case and provided that they are within the Wi-Fi range.

How Do I Update My Wyze Cam Software?

Software updates can be performed through the Wyze app by going to Account > Device Information > Check Update.