Troubleshooting Guide: What to Do When Snip and Sketch is Not Working on Your Device

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An integral part of the Windows toolset, Snip and Sketch is a handy software that enables users to capture screenshots, edit, and share them seamlessly. It’s the modern evolution of the Snipping Tool, a screen capture tool introduced in Windows 7 and Vista, and offers a plethora of capabilities like delayed screenshots and an array of tools for annotating or cropping your captures. With the Snip and Sketch tool, users can quickly capture a section of the screen or the entire screen, add notes, save, and share with ease.

Despite its popularity among users, however, there have been growing instances of Snip and Sketch not working. In this article, we delve into potential issues causing Snip and Sketch to fail, explore their possible solutions, and ways to avert future problems.

Overview of the Problem: Snip and Sketch Not Working

There is nothing more frustrating than wanting to capture a quick detail from the screen, and your trusted Snip and Sketch tool decides not to cooperate. Users often find themselves encountering issues such as the tool failing to respond, screenshots not saving, as well as the tool freezing during use. Consequently, we take a peek at software compatibility, user errors, software bugs, and finally, how to tackle and avert these problems.

Compatibility Issues

Interoperability with Operating Systems

Sometimes, the problem is not the software, but the operating system it’s running on. Snip and Sketch, for example, operates best on Windows 10. The Snip and Sketch tool might malfunction or not work at all on older versions of Windows like Windows 7 or Windows 8.

Optimum Windows Versions

For an optimal experience, upgrade your Windows to the latest edition. Snip and Sketch is not just supported on Windows 10, but also works best on this platform, offering users a smooth experience.

Common Problems and their Causes

Software Unresponsiveness and Saving issues

One prevalent issue is the tool’s sudden non-responsiveness or failure during the saving process. These problems could be due to outdated software, conflicting third-party applications, or even insufficient system resources.

Software Bugs

Known Bugs and Malfunctions

Like any piece of software, Snip and Sketch is not devoid of bugs. Users have reported issues like the tool not initiating a new snip while also refusing to save existing captures.

How to Determine Software Bugs

Performing simple actions like restarting your PC or updating your software could help determine if a software bug is causing the issue. If the above remedies fail, it’s probable a bug is responsible, and contacting Windows Support might be your best bet.

User Errors

Common Mistakes

User errors contribute significantly to the Snip and Sketch not working problems. For instance, using the tool on unsupported Windows versions or failing to update the application could be the root of the issues.

Ways to Avoid Errors

To stave off these issues, ensure your Windows OS is up-to-date, and also update the Snip and Sketch tool regularly.

Potential Solutions

Steps to Resolve Snip and Sketch Not Working

Start by restarting your PC, updating your Windows OS, and finally updating the Snip and Sketch tool. If the problem endures, you might need to uninstall and reinstall the tool.

Prevention Strategies

Perform regular system updates to avoid future software problems. Regular updates not only ensure smooth software operation but alleviate security threats as well.


Snip and Sketch is a fundamental tool for Windows users that, while facing occasional hiccups, still manages to offer a superb experience when fully functional. Apply the solutions and prevention strategies listed in this article to overcome potential issues and keep your tool operating optimally.

Frequently Asked Questions (FAQs)

Is Snip and Sketch tool available for all versions of Windows?

No, Snip and Sketch is designed to run optimally on Windows 10.

What should I do if my Snip and Sketch tool is not saving screenshots?

Try restarting your PC, updating your Windows OS, and the Snip and Sketch tool. If the problem persists, consider uninstalling and reinstalling the tool.

Can I uninstall and reinstall the Snip and Sketch tool?

Yes, you can uninstall the tool through the Windows settings and reinstall it through the Microsoft Store.

How to update the Snip and Sketch tool?

Updates to the Snip and Sketch tool are included in Windows updates; hence, regularly updating Windows will keep the tool up-to-date.

Why does Snip and Sketch tool freeze so often?

This could be due to outdated software, insufficient system resources, or conflicting third-party applications.

Are there any alternative tools if Snip and Sketch isn’t working?

Yes, alternatives include software like Lightshot, Greenshot, and Screenpresso.