Understanding the Reasons: Why Does My Hotspot Keep Turning Off

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A mobile hotspot, usually referred to as a hotspot, is a portable device or feature on your smartphone that allows you to share a cellular network connection with other devices. This can be very useful when you are on the move and in areas where Wi-Fi is not available. However, mobile hotspot issues, such as the hotspot frequently turning off, can sometimes occur leaving users frustrated. This article aims to explain why this happens and offer potential solutions.

Understanding Hotspot Functionality

To understand why your hotspot might be turning off, it’s helpful to first understand how this technology works. A hotspot works by converting 3G, 4G, or LTE networks into Wi-Fi signals. Your device connects to this Wi-Fi signal, enabling you to access the internet. The process of hotspot connectivity involves starting the hotspot feature on your device, connecting the other device(s) to the hotspot by entering the network name and password, and finally, allowing the devices to communicate with one another to access the internet.

Causes of Hotspot Interruptions

There are several common reasons why your hotspot might be frequently turning off.

Weak or Inconsistent Internet Connection

A weak or unstable internet connection can cause your hotspot to turn off. This is because the reliability of your hotspot is dependent on the strength of your cellular network or Wi-Fi signal.

Overheating of the Device

Smartphones and tablets can sometimes overheat, especially when they’re being used intensively, such as while running a hotspot. Overheating can cause your device to automatically turn the hotspot off to preserve the health of your device.

Inactivity or Timing Out

Most devices have a timeout feature that turns off the hotspot when there’s inactivity for a certain period of time, which is intended to save battery life. However, it can also be a source of frustration when it shuts off unexpectedly.

Old or Outdated Firmware

In some cases, the reason behind your hotspot turning off could be that the software on your device is obsolete.

Auto-Disable Feature in Devices

One notable feature that can trigger your hotspot to turn off is the auto-disable or auto-off feature. This feature is set up to preserve your device’s battery life by automatically disabling the hotspot after a specified period of idle time. This feature can often be found and adjusted in the hotspot settings on your device.

Issues with Specific Devices

Certain smartphone models or mobile carrier services may have their own unique hotspot issues. Similarly, tethering issues, where one device is linked with another via a cable to share internet connection, can also occur. If you suspect this may be the cause, it would be beneficial to seek advice or look up published content specific to your device or carrier.

Ways to Solve Hotspot dropping Issues

How to Improve Your Internet Connection

Improving the quality and consistency of your internet connection can be accomplished by moving closer to a window if you’re inside, or moving to a higher ground if you’re outdoors to get a better signal.

Checking and Updating the Firmware

Ensure your device’s firmware is up to date. If not, download the latest update available, as updates often include performance improvements.

Steps to Deactivate the Auto-Disable Feature

You can change the auto-disable settings of your hotspot feature. Be aware though that disabling this feature may result in more rapid battery drain.

Ways to Prevent Device Overheating

To prevent overheating, you may want to limit use of other intensive applications while running your hotspot, allow your device to cool down periodically, and ensure it is kept in a cool place.

When to Seek Professional Help

If you’ve tried all of the above solutions without success, and your hotspot continues to turn off frequently, it might be time to contact your device manufacturer or service provider for technical support. This could be an indication of a hardware or severe software issue that requires professional assistance. If the problem persists, your device may need to be replaced.


Understanding the various potential reasons behind your hotspot turning off and knowing how to handle each one can go a long way in ensuring a smooth and stable internet connection. Explore the recommended solutions detailed above and stay connected.

Frequently Asked Questions

Why does my hotspot keep disconnecting?

Your hotspot may keep disconnecting for a variety of reasons including a weak or inconsistent internet connection, your device overheating, or due to inactivity or timing out.

How do I fix my hotspot that keeps turning off?

You can fix this issue by improving your internet connection, updating your device’s firmware, adjusting the auto disable settings, or preventing your device from overheating.

Is overheating harmful to my device?

Yes, persistent overheating can damage your device’s internal components, reduce battery life, and cause safety issues.

How do I update the firmware on my device?

This can typically be done within your device’s settings. Look for software update or system update, ensure you’re connected to Wi-Fi, and follow the steps to download and install.

How does the auto-disable feature affect my hotspot?

The auto-disable feature can save battery life by turning your hotspot off after a period of inactivity, but it can also cause frustration when it turns off unexpectedly.

Why does my specific device’s hotspot keep turning off?

The issue could be related to specific model or mobile carrier. If this is the case, seek advice specific to your device model or contact your service provider.