Troubleshooting Guide: Solving the Issue of Pluto TV Not Working on LG Smart TV

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Welcome to this comprehensive guide to addressing the issue of Pluto TV not working on your LG Smart TV. Pluto TV, an innovative streaming service providing live television and on-demand movies, is growing extremely popular due to its unique offering of over 250+ channels with tailor-made content fueled by ViacomCBS. As more households switch to smart televisions like LG Smart TV, the compatibility of streaming platforms such as Pluto TV with these devices becomes essential to ensure a seamless viewing experience.

Understanding the Issue: Pluto TV not working on LG Smart TV

Unfortunately, some users experience issues getting their LG Smart TV to successfully run Pluto TV. These problems include, but are not limited to, buffering issues, the application crashing on opening, no sound output, or even sign-in issues.

Possible Causes of the Problem

Various factors might influence these distressing disruptions to your viewing pleasure, including:

Network Issues

An unstable or slow internet connection can make streaming content impossible.

Software Glitches

These can occur for a variety of reasons and tend to result in unforeseen errors, such as apps crashing.

Incompatibility with specific LG smart tv models

While this is less common, older LG Smart TV models may be unable to support the Pluto TV app.

Pluto TV App Bugs

Occasionally, bugs within the Pluto TV app may cause functionality issues.

General Troubleshooting Tips

Before diving into specific problems, you can attempt these general remedies:

Checking Network Connection

Ensure that your smart TV has a stable connection to the internet.

Restarting the TV

Try turning your LG Smart TV off, then on again.

Updating the TV Firmware

Make sure you’re running the latest version of your TV’s firmware.

Reinstalling the Pluto TV App

Uninstall the Pluto TV app and install it again from the LG Content Store app.

Troubleshooting Specific Problems

If you’re still encountering problems, let’s look into specific issues:

‘Pluto TV won’t load or keeps buffering’: Possible Solutions

This can be fixed by restarting your network router or enhancing your internet speed.

‘Pluto TV app crashes on opening’: Possible Solutions

Uninstall and reinstall the app or update it to the latest version.

‘No sound on Pluto TV’: Possible Solutions

Adjust the sound settings on your TV or check the audio settings within the Pluto TV app.

‘Pluto TV account sign-in issues’: Possible Solutions

Reset your password or contact Pluto TV customer support.

Seeking Help from Specialists or Customer Service

If your issues persist, reach out to experts:

Contacting LG Support

They can address issues regarding the software or hardware of your LG Smart TV.

Reaching out to Pluto TV’s Help Center

They can deal with issues specifically related to the Pluto TV app.

Preventive Measures for Future Problems

To avoid future disruptions:

Regularly Update Your TV Firmware and Pluto TV App

Ensure that you’re running the latest version of your TV’s firmware and the Pluto TV app.

Ensure a Stable Network Connection

Maintain a reliable and speedy internet connection.

Regularly Restart the TV to Clear Caches

Reset your TV every once in a while to clear app caches and dismiss any software glitches.


Troubleshooting technical issues can be challenging, but this guide aims to streamline the process and help you restore your viewing experience on Pluto TV on your LG Smart TV. Always remember, every tech problem has a solution in the digital world.


Why does my Pluto TV keep buffering on my LG smart TV?

Your Pluto TV might keep buffering due to a slow or unstable internet connection.

How do I update the Pluto TV app on my LG smart TV?

You can update the Pluto TV app directly from the LG Content Store on your LG Smart TV.

Can I reinstall Pluto TV if it’s not functioning properly on my LG smart TV?

Yes, uninstalling and reinstalling the Pluto TV app can often solve functionality issues.

Are there any specific LG smart TV models that don’t support Pluto TV?

While most LG Smart TVs support Pluto TV, some older models may experience compatibility issues.

How do I contact Pluto TV or LG support for help with troubleshooting?

You can contact LG Support through their official website, and Pluto TV via their help center.

What can I do to prevent future issues with Pluto TV on my LG smart TV?

Regular updating your LG Smart TV’s firmware and the Pluto TV app can prevent future technical issues.