Troubleshooting Guide: Solutions for Vudu Not Working on Smart TV

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Over the years, digital streaming platforms have emerged as a predominant source of entertainment. Among these platforms, Vudu has established itself as a popular choice. However, even the most reliable platforms can occasionally present difficulties, among them is the common issue – Vudu not working on smart TV. This guide will address these issues and provide clear steps for quick resolution.

Understanding Vudu and Smart TV Compatibility

Vudu is a digital video-on-demand service that offers a vast library of movies and TV shows for renting or purchasing. It boasts excellent compatibility with multiple smart TV brands including Samsung, LG, Sony, and Vizio among others. However, one needs to ensure their particular Smart TV model supports Vudu.

Despite its extended compatibility list, certain scenarios may inhibit Vudu from functioning properly on your Smart TV. These range from standard network connection issues to more technical problems related to the app or your TV’s firmware.

Common Issues and Troubleshooting Steps

Network Connection Problems

One of the main issues encountered when Vudu is not working on a Smart TV is a network connection problem.

Checking Internet Connection

Start by checking your wireless or Ethernet connection. Ensure your Smart TV is properly connected to the internet and that its speed is adequate for Vudu’s streaming requirements.

Changing DNS Setting

Some users have found success by manually adjusting their TV’s DNS settings. You can try configuring your DNS to Google’s public DNS ( and to help circumvent any blocks that your ISP may have in place.

Vudu App Problems

Problems originating from the Vudu app itself are another common culprit.

Update or Reinstall Vudu App

Ensure the Vudu app installed on your smart TV is up to date. If the issue persists, uninstalling and then reinstalling the app may be a viable solution.

Clear Cache and Data

In some cases, clearing cached data from the Vudu app may also resolve issues. This process removes temporary files that might be causing the app to malfunction.

Vudu Server Issues

If Vudu is not working, it could be due to a problem on Vudu’s end like a server outage.

Check Vudu Server Status

If the above solutions don’t resolve the issue, it’s worth checking if Vudu is currently experiencing any server issues via third-party outage monitoring websites.

Firmware Problems

Finally, the issue might be lying within your Smart TV’s firmware.

Update your Smart TV Firmware

Check if your TV’s firmware is updated. On many modern Smart TVs, accessing settings and checking system updates should lead you to the firmware updating feature.

How to Prevent Future Problems with Vudu on Smart TV

Regular System and App Updates

A crucial practice in preventing further issues is to keep both your Smart TV system software and the Vudu app updated. Companies regularly publish updates to enhance performance and fix bugs.

Proper Network Setup

Ensure that your network connection is optimally set and capable of handling the streaming service’s requirements.

Regular System Checks

Conduct regular system checks on your smart TV, ensuring that applications are functioning correctly and the TV software is updated.


While encountering issues with Vudu on your smart TV can be frustrating, this guide provides actionable steps towards resolving common problems. Remember to conduct regular updates and checks to maintain optimal performance.

Frequently Asked Questions (FAQ)

How do I reinstall Vudu on my smart TV?

Navigate to your TV’s app store, search for Vudu and hit reinstall or get.

Why does Vudu keep buffering on my smart TV?

Vudu buffering may be caused by a slow internet connection. Check your internet speed or try resetting your router.

Is there a way to check Vudu server status?

You can check Vudu’s server status on several outage tracking websites or by visiting Vudu’s official social media accounts for updates.

Can a VPN impact Vudu’s performance on my smart TV?

VPN could slow down your internet speed, causing buffering issues. However, the severity of this completely depends on your VPN service provider.

How do I know if my smart TV firmware is up to date?

Go into your TV settings, find the system updates or firmware updates section and follow the prompts.

Why is Vudu not opening on my smart TV even after the update?

Try restarting your Smart TV or reinstalling the Vudu app. If the problem persists, there might be server issues on Vudu’s end.

Can out-of-date Smart TVs still run Vudu?

Yes, but the experience may not be optimal and could lead to more frequent issues. It is always recommended to keep your smart TV up to date for the best streaming experience.