Troubleshooting Guide: How to Fix Your Govee Lights That Are Not Working

Table of Contents


Brief Overview of Govee Lights

For those seeking ambiance while setting a creative mood, Govee lights offer powerful, customizable LED illumination solutions. Available in a variety of types, including strip lights, light bars, and bulbs, these lights imbue spaces with vibrant color, dynamic mood modes, and scheduling features to control how and when your space is illuminated.

Utilizing the Govee Home app’s advanced functionality, users can change color, set timers, adjust brightness, and even sync their lights with music, making them ideal for entertainment settings. Despite their innovative designs and functionality, users may occasionally encounter issues with their Govee lights.

Explanation of Common Issues

Different factors can affect the performance and operation of your Govee lights. Let’s delve into the common issues you may come across when using these light products.

Understanding the Issues

Lack of Power Supply

Have you ever tried flipping the light switch with no response? Occurrences like these may indicate a power supply problem.

Problem with The Remote

Sometimes the culprit might be sitting right within your grasp – a non-functioning remote. The remote control, an integral part of operating Govee lights, can sometimes encounter snags.

Govee App Connectivity Issues

Meanwhile, depending on your connection, you may find it challenging to operate your Govee lights via the dedicated app. These issues can result in the frustrating scenario of your Govee lights not working as desired.

Addressing the Problems

Troubleshooting Power Supply Issues

When it comes to a power supply glitch, you’ll have to delve into some troubleshooting. Check your power cords, sockets, and adapter for any signs of defect. Sometimes, the issue is as minor as a loose cord or plugged-out adapter.

Fixing the Remote Controller

If the problem lies with the remote, first check if its batteries need replacing. If new batteries don’t fix the issue, try resetting the remote according to your user manual. Also, always remember to point the remote directly towards the Govee light sensor for optimal performance.

Resolving Govee App Connectivity Issues

Issues with the app could be due to your internet connectivity or outdated app version. Check if your phone is correctly connected to the internet and if the Govee Home app is the latest version. An outdated app version might lose compatibility with the Govee lights system.

Prevention and Maintenance Tips

Regular Check-up Routine

To ensure the longevity of your Govee lights, maintain a regular check-up schedule. Frequently examine your lighting setup, specifically the lights, power supply, and remote devices.

Software Updates

Updating the Govee Home app is crucial, not only for guaranteeing the lights’ functionality but also for security purposes. App updates often include fixes for bugs and issues, and ignoring these updates may lead to app disconnectivity or vulnerabilities.

What to do when Troubleshooting Fails

Contacting Govee’s Customer Service

In case you try all troubleshooting steps, and still the lights don’t turn on or behave oddly, it’s time to seek professional help. Govee’s dedicated customer service team can provide technical assistance diagnostics.

Handling Warranty Claims

Similarly, if your Govee lights fail within the warranty period, it’s advisable to handle warranty claims through the proper channels.


Recap of Common Govee Light Problems and Solutions

Even though Govee lights are designed and built to the highest standards, they can sometimes encounter issues. Whether it’s a power supply issue, a problematic remote, or connectivity problems with the app, the solutions are usually simple and straightforward.

Final Thoughts

By following the guidance discussed above, you can promptly detect and fix any performance or functionality issue with your Govee lights, ensuring your lighting experience remains vibrant, immersive, and hassle-free.

Frequently Asked Questions

Why Are My Govee Lights Not Responding to the App?

If your Govee lights are not responding to the app, first, ensure your app version is updated and your device is connected to the internet properly.

Can I Use Govee Lights Without the Remote?

Yes, you can use Govee lights without the remote by controlling them via the Govee Home app.

My Govee lights don’t turn on. What should I do?

If your Govee lights do not turn on, first check the power supply for any issues. If the problem persists, consider contacting Govee customer service or initiating a warranty claim.