Step by Step Guide: How to Change WiFi on Wyze Camera for Improved Connectivity

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Today, smart home devices are becoming the norm, and one of the key elements of any smart home setup is a smart camera. Among the standouts in this market is Wyze Cam, a device renowned for its affordability, high-quality video recording capabilities, and advanced features such as motion tracking, night vision, and two-way communication. Essential in the operation of a Wyze camera is a robust Wi-Fi connection. This is not only for capturing live footage and storing recorded videos but also for efficiently relaying notifications and enabling the distinctive features of the device.

There could be several reasons you might need to change the Wi-Fi on your Wyze camera. It could be due to a network upgrade, router change, moving the camera to a different location, or even just troubleshooting network issues. Whatever your reason, understanding how to change Wi-Fi on your Wyze camera is crucial for its optimal performance. So, let’s explore the process.

Understanding Wi-Fi Requirements for Wyze Cameras

The type of Wi-Fi needed

Your Wyze cameras connect to your home wireless network to stream videos in real-time. This requires a 2.4GHz Wi-Fi network, which is supported by most residential routers. Notably, Wyze cameras do not support that newest 5GHz Wi-Fi networks. Be sure to verify your Wi-Fi frequency before initiation.

The specification of Wi-Fi that Wyze cameras can connect to

Furthermore, the Wi-Fi you’re connecting your Wyze Cam to should adhere to 802.11 b/g/n standards. Using a router or network with a different standard may cause connectivity problems. Consider your Wi-Fi’s speed too. Wyze recommends a minimum upload speed of 1.0 Mbps for the standard-quality video and 1.5 Mbps for high-definition video.

Steps to Changing the Wi-Fi on a Wyze Camera

Initial steps and preparations

Verifying Wi-Fi credentials

Before initiating the procedure, it’s important to verify your Wi-Fi credentials. Make sure your Wi-Fi network is active, and the password is correct.

Ensuring camera is properly plugged in and powered on

Check if your Wyze camera is plugged in and turned on. The status light should clearly indicate this.

Accessing and Navigating the Wyze application

Download and installation process (if necessary)

If you haven’t done it yet, download and install the Wyze app from either Google Play store, for Android devices, or App Store, for iOS devices. Walkthrough the installation steps, agree to the terms of use, and finish the installation.

Signing into your account

Open the Wyze app and log into your account. If you do not have one yet, you will need to create an account and verify your email address before proceeding.

Detailed guide to changing Wi-Fi setting on Wyze cameras

Selecting a specific camera

Next, navigate to the ‘Device List’ and select the specific camera you want to change the Wi-Fi for.

Proceeding to Device Settings

Tap the gear icon at the top right of the screen to access Device Settings. Under the Device Info section, tap ‘Wi-Fi Network’.

Entering the Wi-Fi details

Select your Wi-Fi network, input the correct password, then tap ‘Next’.

Saving the changes

Wait for the app to connect the camera to the new Wi-Fi network. After a successful connection, the device should reboot. Save your settings, and your Wyze Camera is now connected to a new Wi-Fi network.

Troubleshooting Issues When Changing Wi-Fi on Wyze Camera

Despite your best efforts, there can be instances when you experience trouble during the Wi-Fi switch. It’s often due to reasons such as an incompatible router, incorrect Wi-Fi credentials, or a weak Wi-Fi signal.

Steps to resolve potential issues

Resetting the camera

If the above procedure fails, try resetting your Wyze camera by pressing the reset button located under the device. Hold until you hear the camera give instructions for re-setup.

Rebooting Router

You can also consider rebooting your router, which can address network congestion issues.

Rechecking Wi-Fi credentials

Double-checking your entered Wi-Fi credentials can solve some problems. While it sounds trivial, typos often cause connectivity failures.

When to contact Wyze customer support

If all these troubleshooting steps fail, it may be time to contact Wyze customer service for professional assistance. Their team of experts can help diagnose and resolve the problem.

Consequences of Not Changing the Wi-Fi Correctly

Incorrectly changing the Wi-Fi on your Wyze camera can lead to a host of problems. These range from unstable network connection, lag in video transmission, missed event notifications due to dropped connections, or ultimately, the camera may fail to work at all. Consequently, not changing the Wi-Fi correctly can adversely affect the overall camera’s service, hindering your home’s full security potential.


To wrap up, comprehending the steps involved in changing Wi-Fi on your Wyze camera is pivotal in maintaining a robust and reliable home security network. And remember, should you encounter challenges along the way, Wyze’s customer support team is always ready to assist. Above all, do not be afraid of changes, as they are often the pathway to improvements and enhancements.


What types of Wi-Fi does Wyze Camera support?

Wyze Cameras support 2.4GHz Wi-Fi networks adhering to 802.11 b/g/n standards.

Can more than one Wyze cameras use the same Wi-Fi network?

Yes, multiple Wyze cameras can connect to the same Wi-Fi network, but bear in mind that each concurrently active camera consumes some of your network’s bandwidth.

Why can’t my camera connect to a new Wi-Fi?

If your camera is not connecting to a new Wi-Fi, verify that the network is 2.4GHz, the Wi-Fi credentials you entered are correct, and the Wi-Fi signal is solid where your camera is located.

Is there a limit to how many times I can change the Wi-Fi setting?

No, there is no hard limit on the number times you can change your Wi-Fi settings.

How can I confirm if the Wi-Fi change on my Wyze camera was successful?

The Wyze app will confirm successful Wi-Fi change. Also, if your Wyze camera’s live stream and features are functioning properly, this indicates a successful Wi-Fi change.

What should I do if my camera doesn’t connect to the new Wi-Fi?

If your camera does not connect, check your Wi-Fi credentials, reset your camera, or contact customer support for further assistance.

Can I use my Wyze Camera without Wi-Fi?

While Wyze Cameras can function without an internet connection via a microSD card for local recording, they heavily rely on Wi-Fi for live streaming, event video uploading, and push notifications.

Who can I contact if I am unable to solve the Wi-Fi connectivity issues?

If you’re unable to resolve Wi-Fi issues, don’t hesitate to reach out to Wyze customer support for assistance.