Troubleshooting Guide: What to Do When Spotify Can’t Play the Current Song

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Spotify, a popular digital music streaming platform, has revolutionized the way we consume music. Offering a library of millions of songs and podcasts, the platform is used by hundreds of millions of people worldwide. Users appreciate a variety of features on Spotify, but underpinning all of this is the platform’s ease of use and smooth functionality.

However, as with any digital service, some occasional glitches can be faced. Among these, one is sure to catch your eye: a common error message stating, Spotify can’t play the current song. This troubleshooting guide aims to provide users with a comprehensive understanding of what the error means, its possible causes, and how to fix it.

Understanding the Error

The Spotify can’t play the current song error is a common issue reported by users. This error message is displayed when a user tries to play a track or a playlist, but for some reason, Spotify keeps skipping the song without playing it.

While the exact cause can differ from case to case, generally, this error can be triggered by a variety of factors, such as incorrect Spotify settings, issues with song or album availability, or certain device-related problems.

Impact on User Experience

When Spotify can’t play the current song, the user’s enjoyment of the platform becomes seriously disrupted. Instead of a seamless listening experience, users are left frustrated and inconvenienced. Furthermore, this issue can also impact other areas of the application, including playlist playback and radio functionality.

Possible Reasons behind the Error

The root cause of the Spotify can’t play the current song error could be incorrect settings within the Spotify app itself. Sometimes, a song or album might not be available due to licensing issues or regional restrictions.

Further, device-related problems such as software incompatibility or out-of-date operating systems could also trigger this error.

Technical Assessments of the Problem

In the bare-bone sense, when the user hits ‘play,’ the Spotify app initiates a series of commands to load and stream the selected song. Any interference in this process could potentially lead to the dreaded Spotify can’t play the current song error.

Additionally, certain technical parameters may not meet the system requirements for the app to function correctly, leading to unexpected errors or even crashes.

How to Fix the Error: Basic Trouble Shooting Steps

When experiencing this error, it often helps to try some basic troubleshooting steps first. Restarting the app and re-logging in might help resolve temporary glitches.

Keeping the Spotify app up-to-date is also a crucial step and can help fix known bugs or glitches.

Advanced Solutions to the Issue

If the basic troubleshooting steps do not resolve the issue, advanced solutions could be employed. These include re-installing the app, determining and adjusting audio settings, and clearing cache data.

Contacting Spotify Support

If the problem still persists after exploring the suggested solutions, it is advised to reach out to Spotify Support. They can lend expert assistance, identify complex issues, and even escalate the problem if a solution cannot be found at the user-level.

Prevention and Maintenance

Many potential issues can be avoided by maintaining your Spotify app with regular updates and optimal settings. Investing time in understanding how the app works will lead to an improved user experience and fewer issue encounters.


The Spotify can’t play the current song error can be a daunting issue for users to face. Understanding the potential causes and troubleshooting methods can help users act swiftly when it arises, leading to a smoother, more enjoyable Spotify experience.

Frequently Asked Questions (FAQs)

What could be causing the “Can’t Play Current Song error on Spotify?

This error might be caused by a variety of factors, including incorrect Spotify settings, regional or licensing restrictions, or device-related problems.

What do I do if re-installing doesn’t solve the “Can’t Play Current Song error?

If re-installing the app doesn’t resolve the issue, it might be best to contact Spotify Support for further assistance.

Can an outdated app be the reason behind the error?

Yes, an outdated version of Spotify could be a potential cause behind this error. Regular updates are necessary for maintaining smooth functionality.

When should I contact Spotify support?

If basic troubleshooting and advanced solutions fail to resolve your issue, you should contact Spotify Support.


All information provided in this guide is based on Spotify’s official resources and user-reported issues. Ensure to verify details from Spotify’s official website or Support Center for the utmost accuracy, especially for solutions involving technical settings.