How to Add a Mailbox in Outlook 2010: Simplified Method

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How to Add an Additional Mailbox to Outlook 2010

Welcome! If you’re looking to add an additional mailbox to your Outlook 2010, you’re in the right place. Whether you’re a seasoned Outlook user or a newcomer, this guide is designed to provide you with a clear, step-by-step process to enhance your email management. Let’s dive straight in without any fluff.

Preliminary Considerations

Before we start, ensure you have the necessary permissions to add the mailbox. You’ll need to be granted full access by your system administrator. If you don’t have the permissions, reach out to your IT department first.

Step-by-Step Guide to Adding a Mailbox

Adding an additional mailbox in Outlook 2010 is a smooth process. Follow the steps below to set up your mailbox efficiently.

Open Account Settings

  1. Open Outlook 2010 and click on the ‘File’ tab.
  2. Select ‘Info’ from the sidebar and click on ‘Account Settings.’ A dropdown menu will appear.
  3. From the dropdown menu, click ‘Account Settings…’ once more.

Modify Email Accounts

  1. In the ‘Account Settings’ window, ensure that the ‘Email’ tab is selected.
  2. Highlight your current email account with a single click and press ‘Change.’

Access More Settings

  1. With your email account information displayed, click ‘More Settings…’ in the bottom right corner.

Add Additional Mailbox

  1. Now, in the ‘Microsoft Exchange’ window, switch to the ‘Advanced’ tab.
  2. Under ‘Mailboxes’, click ‘Add.’
  3. Type the name of the mailbox you want to add and click ‘OK.’
  4. Click ‘Apply’ followed by ‘OK’ to exit the ‘More Settings’ window.
  5. Back in the ‘Change Account’ window, click ‘Next,’ then ‘Finish.’
  6. You may need to restart Outlook for the changes to take effect.

Frequently Asked Questions (FAQs)

Here are some common questions related to adding a mailbox to Outlook 2010.

Why isn’t my additional mailbox showing up?

After adding a mailbox, you may need to restart Outlook. If it still isn’t appearing, check with your system administrator to ensure you have the correct permissions.

Can I add more than one additional mailbox?

Yes, you can add multiple mailboxes as long as you have the necessary permissions for each.

Will I have access to all features in the additional mailbox?

The level of access to features in the additional mailbox depends on the permissions granted by the administrator.

How do I remove an additional mailbox?

To remove an additional mailbox, repeat the steps outlined above to access ‘Account Settings’ and ‘More Settings.’ Under the ‘Advanced’ tab, select the mailbox you wish to remove and click ‘Remove.’


Adding an additional mailbox to Outlook 2010 can significantly improve your email organization. By following the steps I’ve outlined, you should have your new mailbox up and running in no time. Remember, having the right permissions is key, and don’t hesitate to consult with your IT department if you encounter any issues. Happy emailing!

If you have any issues or need further assistance, referencing official Microsoft support documents is always a smart choice. Unfortunately, as they have moved on to newer versions of Outlook, older specific documents might be harder to come by.